Therapists

Leaving Insurance Panels: What Therapists Actually Tell Each Other About the First 90 Days

What therapists who've already left their panels say happens in the first 90 days. The decision. The client conversations. The income gap. What finally stabilizes.

Most therapists thinking about leaving insurance panels have already played out the bad version in their head. The angry phone call. The client who feels abandoned. The negative review that sits on the Psychology Today profile for years. One of the more useful pieces I've read on this is from the founder of AFC Therapy, who wrote about bracing for exactly that when she left her panels. What she got back was support. A few of her clients told her they were glad she was finally charging what her work was worth.

That gap, between what therapists brace for and what they actually get, shows up over and over. It's rarely what people are preparing for going in.

Quick note on who's writing this

I'm not a therapist. I'm building SoloAgent, a practice management platform for solo therapists, and I've spent the last few months reading therapist blogs, listening to podcasts, and watching public threads about the decision to leave insurance panels. What's below is what I've picked up from therapists who've actually done it. Not advice. Not a recommendation. My lane is business and operations. When I write about how any of this feels on the clinical side, I'm just passing along what therapists have said themselves.

Days 1-30: the decision and the conversation

The first thirty days are more internal than external. Most of the work happens in the therapist's head before anyone else knows anything has changed.

The math is usually what finally forces the decision. Heard's 2025 Financial State of Private Practice Report put the average per-session reimbursement at $111 in 2024, with therapists often getting 50% or less of their full fee. That's the national average. The local picture is often worse. Dr. Brianna Mann has put real numbers to it: one of her panels paid $150 per session in 1994. By 2018, the same panel paid $130. The number went down in nominal dollars while inflation did its thing in the background for thirty years.

Reading those numbers is one thing. Sitting with the decision is another. What therapists describe in this first stretch is a long internal debate. Running the math. Talking to a few trusted colleagues. Practicing the client conversation in their head before saying it out loud. When they do act, most start with a notice window. Thrizer's transition guide describes a thirty-day notice as typical, which gives clients time to make a real choice and gives the practice time to plan for the revenue shift.

The client conversations are where the fear-vs-reality gap shows up first. The AFC Therapy account isn't an outlier. ICANotes' guidance on the transition suggests a few practical moves that come up over and over in therapists' own posts. Offering a limited number of sliding-scale slots for clients who genuinely can't make the jump. Pointing departing clients toward specific in-network options rather than a generic directory. Being direct about the reason rather than apologetic about it. The Thrizer guide adds a grandfathering option that comes up a lot: keeping long-term clients at their existing fee while new clients come in at the private-pay rate.

The thing that surprises people most is how many clients stay. Clarity Cooperative has written that clients often stick around once out-of-network benefits and superbills are explained clearly, and that the therapists who were most afraid of mass attrition often see the smallest drop. That's not universal. Some clients do leave. But the size of the drop is usually smaller than people are bracing for.

Days 31-60: where the real doubt shows up

If the first month is mostly conversations, the second month is where the financial reality lands. Therapists describe this stretch, pretty consistently, as the hardest one.

The picture's pretty specific. Grandfathered clients are on legacy rates. The in-network referral pipeline, if it was ever really flowing, has stopped. New private-pay clients haven't shown up yet. The income gap is real, and the monthly statement makes it real in a way the planning spreadsheet didn't.

Private Practice Skills puts this bluntly: "shifting from an insurance-based to a private pay practice is very much like starting a private practice from scratch." That sounds harsh until you sit with it. For years, the referral engine was somebody else's: a panel, a hospital system, the member search on an insurance portal. Losing that engine means building one.

REdD Strategy writes about this with refreshing honesty. Attracting private-pay clients takes both real time and real money. A website refresh is not a marketing plan. The business math has to account for a ramp. A month or two where the outflows (marketing spend, software, licensing) keep going while the inflows reset. The therapists who get through this phase cleanly are almost always the ones who planned for it before they sent the termination letters.

Month 2 has a mood, and it shows up in post after post. This is the stretch where the decision feels riskiest. Not clinical doubt. Financial doubt. "Did I just torch a practice I spent a decade building?" Most of the therapists who've written about it didn't. But the middle third is where you can't yet tell which way it's going. Not knowing is its own kind of hard.

The middle month is the one most practices skip planning for.If you want a read on where you actually sit before committing, the Private Practice Readiness Score at the bottom of this post is a 6-minute gap analysis built for this decision.

Days 61-90: what stabilizes, what still hurts

By the third month, the picture starts to resolve.

The clients who were going to leave have mostly left. The ones who stayed have settled into the new arrangement, often with less drama than anyone expected. New private-pay inquiries are coming in. Some from the marketing work that started in Month 2. Some from word of mouth that took a while to route. Some from search traffic the therapist finally had bandwidth to attend to. The practice looks different, and you can start to see it.

Three things stabilize: the calendar, the cash flow, and the energy. No-shows and last-minute cancellations drop, because private-pay clients tend to show up when they're paying for the slot themselves. Cash flow gets steadier even on a lighter schedule, because per-session revenue is higher. The admin load shrinks. Fewer authorizations, fewer treatment-plan reviews, fewer claim resubmissions. That time compounds.

The other thing that quiets down is the credentialing work. Matthew Ryan LCSW's breakdown of credentialing pathways is a good read for anyone underestimating how much weekly time goes to maintaining panel relationships in the first place. Re-credentialing cycles. Fee-schedule updates. Authorization chases. Paneling requirements that change every few years. Leaving the panels doesn't make that work go away. It changes who you're answering to. Several therapists have described it the same way: getting back hours of weekly admin time once the paperwork around panels stopped.

What still hurts at ninety days is the clients you couldn't keep. Sliding-scale slots help, but they don't cover everyone. The ICANotes guidance describes the handoff to in-network providers as one of the harder parts of the transition, because it's rarely a clean one. A client who's been with a therapist for three years doesn't want to start over with someone new, and the therapist knowing they can't sustain the work at the old rate doesn't make the goodbye easier. This is the part therapists describe as lingering. The financial logic and the clinical relationship pull in different directions.

This isn't a case for leaving

A lot of therapists stay on panels on purpose. Because of mission, caseload mix, geography, the specific populations they serve, or simply a financial picture where the panel math works. The decision is personal and the numbers don't point in one direction for everyone.

Across the accounts I've read, the fear ahead of the decision tends to be bigger than the reality on the other side. The transition isn't easy. The middle stretch in particular isn't. But the worst-case scenarios that keep therapists up at night before they send the letter (mass client exodus, public blowback, a torched practice) rarely show up the way they're braced for.

If you're staying, stay with clear eyes about why. If you're leaving, leave with a plan for Month 2.

If you're thinking about it

If this maps to something you've been turning over for three or six or twelve months, I built a short readiness assessment that might help you see where you actually are. It returns your strongest launch areas, your biggest gaps, and what to focus on for the next 30 days. It's built for therapists in agency, hospital, community, or group practice settings who are seriously thinking about going solo.

If you've made the move yourself and want to push back on any of the above, I'd want to hear it. What's above is only as good as the accounts it's drawn from, and I'd rather the next version be sharper than this one.